WhatsApp Automation

Manual WhatsApp follow-up becomes inconsistent as enquiry volume grows and customer context gets scattered.

Digital AI 360 connects approved WhatsApp journeys with CRM context, routing, reminders, and human handoff.

Starting from ₹20,000. Third-party subscriptions, messaging fees, telephony usage, advertising spend, taxes, and other usage charges are separate.

What Digital AI 360 implements

The implementation is configured around your current sales and delivery workflow, with clear ownership at each handoff.

You receive a tested setup, practical documentation, and a team handover.

• Lead intake and routing flows
• Approved message-template journeys
• Reminder and confirmation automation
• CRM conversation context
• Human handoff and exception paths

Systems and channels connected

The service connects the customer touchpoints and operational systems that matter for this workflow.

Connections are scoped during discovery and implemented only with approved access.

• New enquiry responses
• Booking and quotation reminders
• Payment confirmations
• Onboarding and support handoffs

Expected implementation process

We begin with discovery and workflow mapping, then configure, test, review, and hand over the approved system.

Scope and timing depend on the selected systems, access, data readiness, and approval cycles.

• Discovery and workflow mapping
• Configuration and connection setup
• Testing with approved scenarios
• Launch review and team handover